Privacy policy

Last updated: May 22, 2025

🔒 Privacy Policy – Fragrance Lab™ Pakistan

At FragranceLab.pk, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you use our site, we may collect the following information:

  • Personal Information: Name, email, phone number, shipping address, billing address.
  • Order Data: Products purchased, payment method, delivery preferences.
  • Technical Information: IP address, browser type, device info, and cookies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Send order confirmations and delivery updates
  • Improve your shopping experience
  • Respond to your customer support inquiries
  • Comply with legal obligations

3. Data Protection

We implement strong security measures to protect your personal data. Your payment details are encrypted and processed securely via trusted payment gateways.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share it with:

  • Courier services for delivery
  • Payment gateways for order processing
  • Third-party apps (e.g., analytics tools) that help improve our services

All shared data is limited to what's necessary and handled securely.

5. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion of your data (except when required for order records or legal compliance)

To exercise these rights, contact us at 📧 FragranceLab.pk@gmail.com or 📱 WhatsApp: https://wa.me/+923259112121

6. Cookies

We use cookies to:

  • Remember your preferences
  • Track your activity for analytics
  • Improve performance of our website

You can manage or disable cookies in your browser settings.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of other websites.

8. Policy Updates

We may update this Privacy Policy at any time. Changes will be posted here with the updated date. We encourage you to review this page periodically.

9. Related Policies

10. Contact Us

If you have any questions or concerns about our privacy practices, reach out to us:

📧 Email: FragranceLab.pk@gmail.com
📱 WhatsApp: https://wa.me/+923259112121